Booking Bird Travel Agency
POPIA Compliance Statement
Protection of Personal Information Act (POPIA) Compliance
At Booking Bird Travel Agency, we are committed to complying with the Protection of Personal Information Act, 2013 (POPIA) and ensuring the lawful processing of personal information in accordance with South African law. We take your privacy seriously and are dedicated to protecting your personal data.
1. Collection of Personal Information
We collect personal information lawfully and in compliance with the principles of POPIA. The types of information we may collect include:
- Name, surname, and contact details
- Email addresses and phone numbers
- Billing and payment information
- Any other information required to provide our services
2. Use of Personal Information
Your information is used to:
- Provide and manage our travel services
- Process transactions related to bookings
- Communicate with you regarding your trips and services
- Comply with legal and regulatory requirements
- Improve our services and offerings
3. Sharing of Personal Information
We do not sell or share personal information with third parties, except when:
- Required by law or legal proceedings
- Necessary for service delivery (such as payment processors or travel service providers)
- With your explicit consent
4. Data Security
We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, loss, or misuse, in compliance with POPIA.
5. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Object to the processing of your information
- Request deletion of your personal data where legally applicable
- Lodge a complaint with the Information Regulator if your rights are infringed
For any queries regarding your personal information, please contact us at jacoline@bookingbird.co.za.